At Big Day Taxi.LLC, we strive to provide the best car rental services. We understand that sometimes plans change, and you may need to cancel or modify your booking. This Refund Policy outlines the conditions under which refunds may be issued.

1. Cancellation Policy a. Cancellations Made 24 Hours Before Rental Period

• Full refund of the booking amount.
• No cancellation fee will be charged.

b. Cancellations Made Less Than 24 Hours Before Rental Period

• A cancellation fee may apply.
• The remaining balance will be refunded after deducting applicable charges.

2. No-Show Policy

If you fail to pick up the vehicle at the agreed time and location without prior notice, no refund will be issued.

3. Refund Process

• Refunds will be processed to the original payment method used at the time of booking.
• Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Charges

The following charges are non-refundable:

• Late return fees
• Damage or cleaning fees
• Additional services or add-ons (e.g., GPS, child seats)

5. Modifications to Booking

If you need to modify your booking (e.g., change the rental period or vehicle type), any price differences will be adjusted. Refunds will not be provided for changes resulting in a lower booking amount unless explicitly stated.

6. Force Majeure

Big Day Taxi.LLC is not liable for cancellations or delays caused by unforeseen events such as natural disasters, strikes, or government restrictions. Refunds in such cases will be evaluated on a case-by-case basis.

7. How to Request a Refund

To request a refund, please contact our customer service team with your booking details:

• Phone: [Customer Service Number]
• Email: support@Big Day Taxi.com

8. Changes to This Refund Policy

Big Day Taxi.LLC reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page, and the revised policy will take effect immediately.

9. Contact Us

If you have any questions or concerns regarding this Refund Policy, feel free to contact us:

Big Day Taxi.LLC
106 Wordbridge Ave, Highland Park, NJ 08904, USA
Website: www.Big Day Taxi.com
Email: support@Big Day Taxi.com

By booking with Big Day Taxi.LLC, you acknowledge that you have read, understood, and agree to this Refund Policy.